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Why I don’t take PayPal

Posted on | April 14, 2008 | Comments Off

A few clients have asked me why I don’t accept payments via PayPal. This question is very easy to answer:

Unless you sell (real) goods that you ship with a tracking number, PayPal allows crooks to rip you off by filing bogus disputes.

My product is my time. I can not produce a “fedex tracking number” for my time, I can not prove delivery of my time, if I spend 100 hours working on something I can easily be robbed and PayPal becomes the means.

I’m not asking PayPal to always side with the seller, however, until they begin listening to the seller’s side of things I will avoid them . PayPal is simply not geared for service oriented businesses.

What bothers me the most is that they advertise to be suitable for any kind of business. Everything goes great until someone realizes how easy it is to file a bogus dispute and win.

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