Avoiding ‘scope creep’

Anyone who has worked as a consultant knows the dreaded phrase ‘scope creep’, a euphemism employed to describe a situation where a customer is (usually) attempting to get services for free.

Scope creep can be rather difficult to spot, usually a consultant does not realize the amount of services that they’ve provided for free until the end of the job when they divide the amount they were paid by the number of hours that they worked. When your time is your product, you must be careful to not give it away.


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