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CI Host robbed at gunpoint (again)

Posted on | November 4, 2007 | 4 Comments

Its been disclosed, yet again, that CI Host Chicago was indeed stormed by armed robbers who stole 20+ servers and assorted network gear on October 2nd. This makes the fourth time since 2005 that CI Host Chicago has been robbed in this manner.

CI Host delayed disclosing the theft of their customer’s co-located computers for several days, maintaining that the machines were not available due to a core router issue.

Rather clever thieves used a high power industrial saw to cut through the building’s exterior wall which permitted them entry into the data center. The robbers tazed, beat, blindfolded and bound the night manager then proceeded to remove computers, many owned by CI Host customers.

The event has triggered a mass exodus of CI Host customers to other facilities, many citing feeling most disturbed about the lack of immediate disclosure regarding the thefts.

This is why bomb shelters make great data centers :) More about this is available at The Reg, Slashdot and Web Hosting Talk.

Lying to your customers is never, ever a good idea.

Comments

4 Responses to “CI Host robbed at gunpoint (again)”

  1. Cotton Rohrscheib
    November 6th, 2007 @ 3:03 am

    I actually blogged about this this morning on my blog: http://www.cottonrohrscheib.com/blog. It’s got to be one of the most bizarre things I have heard of in the Hosting Industry! Kinda funny when you think about it, although I am sure the night manager didn’t think it was too funny!

  2. tinkertim
    November 6th, 2007 @ 12:08 pm

    What really baffles me about this is mostly how CI Host handled it.

    I think that their hope was to stall disclosure by blaming missing servers on a router problem, then hope that the cops found the servers, then hope that the data was in tact.

    That’s just crazy.

    The Midwest is a hard place to find a good data shack, I heard that Equinix was expanding to some locations very near 350 E Cermak, however I don’t know if it ever happened. A lot of people end up in really bad places just because they need bandwidth in the mid west.

    If I had the capital laying around, I’d buy them out and bring that DC up to par, co-lo in the Midwest is a booming business. I feel bad for the people who were victimized by proxy, I know how it feels to put every cent into something and watch it dissolve due to mindless blunders by others.

    I still continue to just shake my head while I decide which is more bizarre, the fact that it happened four times or how they handled it.

    What a world.

  3. Karl
    November 9th, 2007 @ 1:24 am

    There are plenty of places in the Midwest for colocation, especially in Chicago. 350 E Cermak is full of providers, Steadfast Networks, Server Central, Qwest, Equinix, etc. Then in the suburbs there is Gigenet, Stargate, and a new Equinix facility. I’m not even listing all of them, just onces I could actually recommend. There are definitely options out there, just none as cheap as CIHost, though I would hope by now people are willing to pay a little more for some actual security.

  4. tinkertim
    November 9th, 2007 @ 1:54 am

    I finally figured out what the CI in CI host stands for. Confidential Informant, the technology that they use to recover stolen equipment :)

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